This was the area CRED was able to affect the greatest.

1) Other things to focus on, they’ve grown and changed
2) Less reactive, understand their emotions, using CBI skills

For the People who answered No – the themes were:

1) Continue to have issues with anger
2) Can’t escape street life

Assessment Scale:

1) Thought to have or be an immediate safety threat
2) Thought to be active in street life, no immediate threat
3) Reduced street presence, thought to still face safety threats
4) Greatly improved safety profile
5) No safety concerns

Housing was split almost 50/50.

It’s possible that individuals didn’t have a housing concern when they joined the program and therefore didn’t need assistance.  Need to update survey question

The assessment seems to echo this in terms of the distribution of scores, people were fairly stable

Assessment Scale:

1) Homeless or Unsafe
2) Unstable and stay is expected to be < 90 days
3) Housing is somewhat stable, but not a long-term solution
4) Housing is safe, and stable but not independent
5) Housing is independent, safe, and stable

84% Of Participants responded that they have stronger/healthier relationships since joining CRED

Some interesting feedback we received here centered on:

●improved communication skills
●being able to have deep conversations and ask for help
●seeing other people’s point of view

Assessment Scale:

1) No support system
2) Little support system; estranged from children
3) Some support system; strained relationships
4) Some support systems; functional relationships
5) Abundant support system; multiple strong, healthy relationships

 Substance Use was an area where we saw the least amount of improvement from an assessment standpoint,

But ~64% said their substance use had decreased and another 30% said it stayed the same since joining CRED with a theme of a new commitment to improving themselves standing out as a major theme in the open-ended responses

Assessment Scale:

1) Using Heavily, not motivated to get clean
2) Drops dirty, has serious issues, working to get clean
3) Drops dirty, no serious issue, working to get clean
4) Reports clean/doesn’t appear to have issues
5) Drops clean/doesn’t appear to have issues

There was a pretty even distribution of legal situations at intake.

Not a huge increase from initial to exit assessment, but the good news is that participant’s legal involvement appeared to shift for the better by the time they exited.

Participants referenced CRED keeping them out of trouble and also for those on probation and parole, they felt their involvement in the Program helped them get their sentence reduced or terminated.

For participants that answered no, it may not that it worsened, but there could have been no change, i.e. they are still on parole or probation or fighting a case.  Need to update survey question.

Assessment Scale:

1) Several open cases and/or current probation/parole
2) An open case with no parole, probation or monitoring
3) Successfully completing parole or probation no open cases
4) Not on parole, probation or with any open cases
5) No record

Large jump – an increase in the average score on the assessment from 3.2 to 4.7.  Not surprising considering it’s a focus for CRED and we have an Education Team supporting participants to get their high school diploma if they don’t already have one.

Survey echoed assessment results with 73% saying they moved forward in their education.  For people that already had their high school diploma at intake this could have meant that they sought higher education SNHU or additional certifications/training programs

Assessment Scale:

1) Not working toward HS or needs remediation before continuing
2) Working on HS – on track to complete within 6 months
3) Working toward HS – will complete within 3 months
4) HS completed not motivated to continue
5) HS diploma. Motivated to continue

Not a large movement in physical health.  And the survey responses were split almost 50/50 from an increase to no change or no improvement

From the assessment, it seems participants aren’t coming into the program without a lot of medical issues, so it makes sense that we aren’t providing a ton of support in this area.   However I think this is an area we also don’t focus on and have standards for case management by site, i.e. is everyone asking if people have their medical cards, had a recent physical and dental exam, etc.  .

Assessment Scale:

1) Medical/Dental issue, not treated
2) Being treated,issue remains problematic or needs more care
3) Being treated,issue seems to be under control
4) No concerns, hasn’t had a recent physical/dental exam
5) Recent medical/dental exam. No concerns

90% of participants felt that they have built the skills and confidence to get and keep a good job since joining CRED and the assessment results also seem to indicate we are affecting participants work readiness.

This is in an area where we see a pretty distributed array of answers on the initial assessment, and it shifts towards stabilization on the exit assessment.

In the survey people cite having increased soft skills and a shift in values as to why they feel their work readiness has increased.

Assessment Scale:

1) No work history; Or Extreme challenges with attendance and/or performance
2) Some work history; Challenges with attendance and/or performance
3) Improved attendance and work performance within the last 90 days; Recent Work Experience.
4) 75% attendance and improved work performance; Consistent work experience in the last 90 days
5) 90% – 100% attendance and Improved Work Performance; 90 days or more of full-time employment or part-time employment with training

Rank of Greatest Change by Assessment Area:

Safety +1.8

Education + 1.5

Work Readiness +1.1

Family/Support System +.8

Housing +.7

Legal – +.7

Substance Use +.6

Physical Health +.6

Rank of positive scores on participants surveys:

Work Readiness – 90%

Safety – 84%

Family/Support System – 84%

Education – 73%

Legal – 72%

Substance Use – 64%

Physical – 54%

Housing – 51%

Data is drawn from participants who completed an “Exit” assessment during 2023. Data is excluded for first assessment and exit assessment if the exit assessment category score is blank.


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